Managing your Card

Usage Rules, Fee Schedule for PayRyzen Virtual & Physical Card

Card Application and Activation

Can I Get a PayRyzen Card if I'm 16 Years Old?
How many cards can I have under my account?
Can I change the cardholder name after applying for the card?
Do I need to pay for a card?

Card Fees and Limitations

PayRyzen Card Limitations & Fees

Card Usage

What is a CVV?
What type of card is the PayRyzen card?
Payryzen Cards with Google Pay & Apple Pay

Physical Card Related Rules

What color is the physical card? Can I choose the color for the card? Does the card support customization?
Why does the ATM show a zero balance even though I have funds in my PayRyzen account?
What should I do if I forget my physical card PIN?
Is my physical card usable during production?

Card Termination

Why My Virtual Card May Be Frozen or Blocked

Card Transaction Refund and Dispute

Temporary Hold Balance Refund Rules

Card Replacement and Deletion

Can I delete or replace my virtual card or physical card?