Help Center
PayRyzen Program
PayRyzen Review Reward Program (1)
Earn up to $5 for sharing your experience!
Become a PayRyzen P2P Merchant (1)
Join PayRyzen as a P2P Merchant – Trade and Earn!
Opening Your Account
Invite Friends & Get Rewards (1)
Invite Friends & Get Rewards
What Are My Rewards For? (1)
What Are My Rewards For?
Managing your Card
Usage Rules, Fee Schedule for PayRyzen Virtual & Physical Card
Card Application and Activation (4)
Can I Get a PayRyzen Card if I'm 16 Years Old?
Do I need to pay for a card?
Can I change the cardholder name after applying for the card?
How many cards can I have under my account?
Card Fees and Limitations (1)
PayRyzen Card Limitations & Fees
Card Usage (3)
What is a CVV?
Payryzen Cards with Google Pay & Apple Pay
What type of card is the PayRyzen card?
Physical Card Related Rules (4)
What color is the physical card? Can I choose the color for the card? Does the card support customization?
Is my physical card usable during production?
What should I do if I forget my physical card PIN?
Why does the ATM show a zero balance even though I have funds in my PayRyzen account?
Card Termination (1)
Why My Virtual Card May Be Frozen or Blocked
Card Transaction Refund and Dispute (1)
Temporary Hold Balance Refund Rules
Customer Service and Support
Rules & Guidelines for User Behavior (3)
Prohibited Behavior
Account Termination
Reporting & Support